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When a company contacts you on Cutshort — whether it is an invite to apply, a recruiter message, or a questionnaire — it appears in your Messages inbox. That is the one place to read and respond, on every device.

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On the website (desktop or mobile browser)

  1. Log in at cutshort.io with the same email that received the notification.
  2. Open Find jobs → Messages in the top menu.
  3. Open the conversation from that company.
Direct link: cutshort.io/profile/candidate-conversations Which tab? New outreach usually appears under Interested in you. If you have already replied or applied, check Pending, Shortlisted, or Closed.

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On the Cutshort mobile app (Android or iOS)

Install the app if you have not already: Then:
  1. Tap the push notification from the company — it opens the conversation directly.
  2. Or open the app, go to Messages in the bottom navigation, and select the company’s thread.
The same conversation appears in the app and on the website. Replying on either device updates the thread for both.

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From email or WhatsApp

If you received the message by email or WhatsApp:
  1. Use the Take action, View invitation, or similar button in that message — it opens the conversation on Cutshort.
  2. For some recruiter emails, you can also reply directly to the email and your response is added to the same thread.
Make sure you are logged in with the email address that received the notification.

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Types of messages you might see

All of these appear inside the same conversation thread in Messages:

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If the job also has an AI screener

Some companies add a short AI interview after the questionnaire. You will see Step 1: Questionnaire and Step 2: AI screener in the same conversation. Complete Step 1 first. See What are AI interviews and how do they help me? for help with Step 2.

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Can’t find the message?

  1. Check every Messages tab — Interested in you, Pending, Shortlisted, and Closed.
  2. Use the link from your email, WhatsApp, or app notification — it opens the correct thread.
  3. Confirm you are on the right account — log in with the email that received the employer’s message.
  4. Try another device — open Messages on the website if you usually use the app, or vice versa.
  5. Turn on notifications — install the mobile app or enable WhatsApp notifications so you do not miss the next message.
If you still cannot see the conversation after using the link from the email, contact us via chat on cutshort.io and share the company name and your Cutshort login email.